Standard Procedure
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Review lost proposals with the call notes beside them.

Agents read your call notes and past proposals and show what the lost ones share, with the passages behind each finding. They draft proposals from your terms and your wins. Every version waits for a person before a buyer sees it.

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Lost-proposal research

Starts: By hand, with the question you want answered

  1. Read calls, an agent
  2. Read proposals, an agent
  3. Group findings, an agent
  4. Decide changes, waits for you
  5. Next proposals, a teammate

Waiting for you

What do we change in the next proposal?

A shared pattern doesn’t establish why deals were lost. The sales director checks the passages before deciding what to change.

  • An agent
  • A teammate
  • Someone outside
  • Waits for you
An example sales team.

Checking loss reasons against the original notes.

A CRM loss reason gives you a starting point. The call notes, follow-up emails and proposal contain the buyer’s questions and the terms they were offered.

Agents compare those records across won and lost deals, then link the findings to the passages they came from. Your sales lead can check the evidence before changing how the team sells.

Five sales procedures to start from.

These examples include review of research findings, proposals and follow-ups. Proposal revisions require approval; you choose where other work waits.

An integration agent builds connections to the systems your team uses from their API docs. How connections are set up

  1. Lost-proposal research

    Starts
    By hand, with the question you want answered
    Uses
    HubSpot deals, Gong call transcripts and PandaDoc proposals.
    1. Read calls, an agent
    2. Read proposals, an agent
    3. Group findings, an agent
    4. Decide changes, waits for you
    5. Next proposals, a teammate

    Agent work

    Find won and lost deals in HubSpot, read their Gong call transcripts and PandaDoc proposals, and group recurring buyer questions or terms. Link each finding to the deal and source passage.

    Waits for you

    What do we change in the next proposal? A shared pattern doesn’t establish why deals were lost. The sales director checks the passages before deciding what to change.

  2. Proposal after a call

    Starts
    By hand, with the call notes
    Uses
    HubSpot deal records, Gong transcripts and PandaDoc templates and signatures.
    1. Read the notes, an agent
    2. Similar wins, an agent
    3. Draft proposal, an agent
    4. Approve, waits for you
    5. Buyer signs, someone outside

    Agent work

    Read the Gong call transcript and HubSpot deal notes, find similar won deals, and draft a proposal using your PandaDoc template and approved terms.

    Waits for you

    Send this proposal? Check the scope, fee and dates before sending. Each version needs approval from someone other than its author.

  3. Signed to delivery

    Starts
    When a client signs a proposal
    Uses
    PandaDoc, HubSpot and Gong; Productive projects and Outlook Calendar.
    1. Client signs, someone outside
    2. Brief from notes, an agent
    3. Book kickoff, an agent
    4. Accept handoff, waits for you

    Agent work

    Gather the signed PandaDoc proposal, HubSpot deal history and Gong call notes. Create the delivery project in Productive with a handoff brief, and prepare the kickoff invitation.

    Waits for you

    Does delivery accept what sales promised? The person who’ll run the work reads the promises before the client hears from them.

  4. Before a first call

    Starts
    On a schedule, each morning, for calls booked today
    Uses
    Salesforce events, accounts, contacts and opportunities.
    1. Find today’s calls, an agent
    2. Account history, an agent
    3. Write a brief, an agent
    4. Pick questions, waits for you

    Agent work

    Read today’s Salesforce meetings, account and contact history, and any earlier opportunities for the company. Draft a brief with suggested questions for the rep.

    Waits for you

    Which questions do you want to ask? The suggestions come from the research. The rep knows which ones fit this buyer.

  5. Quiet proposal

    Starts
    On a schedule, every morning
    Uses
    Pipedrive deals, linked emails and call notes; PandaDoc document status.
    1. Find no reply, an agent
    2. Reread the call, an agent
    3. Draft follow-up, an agent
    4. Send, waits for you

    Agent work

    Find unsigned PandaDoc proposals with no reply in the past week’s Pipedrive deal history. Read the deal’s call notes and draft a follow-up for its owner.

    Waits for you

    Send this follow-up? It goes to a buyer under the rep’s name, and the rep may know why they’ve gone quiet.

What arrives for sales review.

Findings you can check
Every one links to the call note or proposal it came from.
Proposals someone else checked
Every change makes a new version, and only an approved version can go to the buyer. The approver can’t be whoever wrote it.
Handoffs delivery accepts
The brief carries what the buyer actually said on the call.
A brief for the first call
Account and contact history, earlier opportunities and suggested questions.

You choose where work waits for a person.

Every proposal and revision waits for a person before a buyer sees it. You decide whether anything else does.

How approvals and tool limits work
Automatic learning
Every edit or correction to agent work becomes a lesson automatically. Agents use relevant lessons on future jobs, with no separate training task.
Your data and procedures
Your business keeps its data, procedures and the knowledge built from corrections. The details of how your team works stay in your workspace.
Choose review steps
Add, remove or move a review step. You can try the draft on past jobs before publishing the change.
Calls ask first
Every call through a connection waits for a person until someone decides it can run on its own. No agent can make that decision.
Keys stay sealed
An agent knows a connection only by its name. The key is added on the server as each call goes out.
Run records
Each run keeps its steps, calls and answers. A hash-chained record makes changes to recorded events detectable.

Send us three proposals you lost.

Include the call notes if you have them. We’ll draft the research procedure before the demo.

We’ll email you when we can set your business up.

Or Book a demo